Customers
Ticaga empowers your support team and delivers seamless customer experiences. All tickets are accessible from one dashboard, and customers can quickly reach their assigned Account Manager.
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Support Tickets
Ticaga makes submitting a support ticket flawless.
Customers can see an estimated time before opening tickets.
Announcements
Keep your customers informed with handy Announcements. Viewable to the public or / and customers who are logged in.
Account Manager
Ticaga allows you to set up account managers for customers.
This allows you to help your customers more efficiently.
Client Overview
Customers access a comprehensive dashboard displaying open and resolved ticket counts, with immediate visibility into all active support requests.
Announcements
Provide guests and customers with a streamlined announcement interface to stay informed about important updates and news. Users can engage with content through reactions and view detailed author information for enhanced transparency.
Tickets
Customers enjoy complete self-service ticket management with full access to view history, submit responses with attachments, and provide ratings—while guests receive secure public links for seamless ticket access without account registration.