Terms of service

General Terms

If you purchased Ticaga software or services from us or an authorized reseller, these terms and conditions apply to your use of *.ticaga.com (the "Websites") and any purchase or use by you of any software, products or services that may be made available to you through it (collectively, the "Services"). As of the date above, the following terms govern the sale of Ticaga licensed software and related services.

The customer acknowledges and agrees that it is not relying on any agreement, representation, statement, or warranty (whether or not in writing) made or given prior to the “Term Start Date” (as identified on the Quote), except as expressly provided herein.

By purchasing a license, each party acknowledges that it has read, understands, and agrees to the terms of this License Agreement.

Archived editions of predecessor terms and conditions are available to view here.

THIS AGREEMENT IS A BINDING CONTRACT AND GOVERNS THE USE OF AND ACCESS TO THE SERVICES BY YOU, AGENTS AND END-USERS WHETHER IN CONNECTION WITH A PAID SUBSCRIPTION OR FREE TRIAL FOR THE SERVICES.

From time to time, Ticaga may modify this Agreement. Unless otherwise specified by Ticaga, changes become effective for the customer upon renewal of customer's current subscription term or when a new order has been created. Ticaga will use reasonable efforts to notify customers of the changes through communications by email or any other means possible.

Customers may be required to click to accept the agreement before renewing the subscription term or when placing a new order. If the customer continues to use our services after the updated version of this agreement goes into effect will automatically constitute that the customer has accepted the updated version. Customers may terminate the applicable subscription term and receive as its sole remedy a refund of any fees customer has pre-paid for use of the applicable services for the terminated portion of the subscription term, commencing on the date notice of termination was received.

Definitions

"Legal" means all applicable United Kingdom and international laws, regulations and conventions, including, without limitation, those related to data privacy and data transfer, international communications, and the exportation of technical or personal data.

"Order" means an order of a service(s) which has been completed through Ticaga’s website. Upon execution by the parties (or, in the case of any orders, confirmation and placement of the order), each order will be subject to the terms and conditions of this Agreement.

Provision of Service

Ticaga will make the services and software available to the customer pursuant to this agreement, during the subscription term, Ticaga grants the customer a limited, non-exclusive right to access and use the services and software only for its internal business purposes, for up to the number of brands included in the service plan.

Delivery

All Ticaga licenses shall be issued within 5 minutes maximum as long as you pass our fraud checks and confirmation of payment.

Ticaga offers services to help you get the most out of our software, however our professional services typically takes 3 working business days to be completed, however this isn't guaranteed, but our team will inform you throughout the process.

Indemnification

The Customer agrees to defend, indemnify, save, and hold Ticaga Ltd, its officers, employees, agents, and affiliates harmless from any and all demands, claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees) arising out of or related to:

1. The Customer's breach of any terms of this agreement.
2. Any damages caused by any products sold or otherwise distributed in connection with Ticaga Ltd's server.
3. Any third-party claims arising out of the Customer's use of Ticaga Ltd’s products, services, or intellectual property.
4. Any material supplied by the customer infringing or allegedly infringing on the rights of a third party.

Authorized Use

Authorized Users may access and use the Software on the operating software environment specified to the domain linked to the license.

Authorized Users shall not access the Software to process, or permit to be processed, the data of any other party; or access the Software for service bureau or commercial time-sharing use.

Restrictions on Use

The Customer agrees that, except as expressly authorized in writing by Ticaga, they shall not:

• Disassemble, decompile, reverse engineer, or attempt to derive the source code, underlying ideas, algorithms, structure, or organization of the Software;
• Modify, adapt, translate, or create derivative works of the Software, in whole or in part;
• Use the Software in any way that violates applicable laws or regulations.

Late Payments

Any payments not received by the due date will be considered late and subject to a collection fee. The collection fee will be the greater of 5% of the outstanding balance or £5.

This fee is in addition to any other legal costs or charges incurred as a result of the late payment.

Trademarks

The Ticaga name and the Ticaga logo's are trademarks of Ticaga Ltd. All rights reserved.

All other trademarks are the property of their respective owners.